Hotel loyalty programs : how valuable is valuable enough? : Lijia (Karen) Xie and Chih-Chien Chen
Year of publication: |
2014
|
---|---|
Authors: | Xie, Lijia Karen ; Chen, Chih-chien |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 26.2014, 1, p. 107-129
|
Subject: | Hospitality industry | Active loyalty | Perceived program value | Beziehungsmarketing | Relationship marketing | Hotellerie | Hotel industry | Gastgewerbe | Kundenbindungsprogramm | Loyalty program | Konsumentenverhalten | Consumer behaviour |
-
Xie, Karen Lijia, (2015)
-
Customer engagement in the hotel industry : perceptions of hotel staff and guests
Järvi, Henna, (2019)
-
Loyalty programmes and their specifics in the Chinese hospitality industry : qualitative study
Gubíniová, Katarína, (2023)
- More ...
-
The Impact of hedonic and utilitarian motivations on the hotel customers' risk perception
Chen, Chih-Chien, (2010)
-
Xie, Karen, (2011)
-
A proposition-based theorizing approach to hotel cancellation practices research
Riasi, Arash, (2018)
- More ...