Hotel privacy management and guest trust building : a relational signaling perspective
Year of publication: |
2022
|
---|---|
Authors: | Moon, Hyoungeun ; Yu, Jongsik ; Chua, Bee-Lia ; Han, Heesup |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 102.2022, p. 1-11
|
Subject: | Acceptance of personal information collection | Affective trust | Cognitive trust | Privacy | Relational signaling theory | Switching intention | Vertrauen | Confidence | Signalling | Datenschutz | Data protection | Konsumentenverhalten | Consumer behaviour | Hotellerie | Hotel industry | Beziehungsmarketing | Relationship marketing | Kognition | Cognition | Innovationsakzeptanz | Innovation adoption |
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