Hotel shuttle service fails to get the customer to the airport on time
Weerapon Thongma
| Year of publication: |
December 2017
|
|---|---|
| Authors: | Weerapon Thongma |
| Published in: |
International journal of business and economics. - Taichung : Feng Chia University, ISSN 1607-0704, ZDB-ID 2573186-5. - Vol. 16.2017, 2, p. 241-247
|
| Subject: | customer grievances | enabled staff | responsibilities | service consistency | quality control | Dienstleistungsqualität | Service quality | Hotellerie | Hotel industry | Beziehungsmarketing | Relationship marketing | Flughafen | Airport | Qualitätsmanagement | Quality management | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011971515