How affordances of chatbots cross the chasm between social and traditional enterprise systems
Emanuel Stoeckli, Christian Dremel, Falk Uebernickel, Walter Brenner
| Year of publication: |
2020
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|---|---|
| Authors: | Stoeckli, Emanuel ; Dremel, Christian ; Uebernickel, Falk ; Brenner, Walter |
| Published in: |
Electronic markets : EM ; the international journal of electronic commerce and business media. - Berlin : Springer, ISSN 1422-8890, ZDB-ID 2017342-8. - Vol. 30.2020, 2, p. 369-403
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| Subject: | Social information systems | Enterprise systems | Chatbot | Slack | Enterprise messenger | Affordances | Betriebliches Informationssystem | Business intelligence system | ERP-System | ERP system |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s12525-019-00359-6 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012419515