How and when does abusive supervision affect hospitality employees' service sabotage?
Jeongdoo Park, Hyun Jeong Kim
| Year of publication: |
2019
|
|---|---|
| Authors: | Park, Jeongdoo ; Kim, Hyun Jeong |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 83.2019, p. 190-197
|
| Subject: | Service sabotage | Abusive supervision | Psychological contract breach | Supervisor’s organizational embodiment | Implizite Kontrakte | Implicit contracts | Arbeitsverhalten | Work behaviour | Dienstleistungsqualität | Service quality | Krankenhaus | Hospital | Verhalten in Organisationen | Organizational behaviour | Betriebsklima | Work climate | Arbeitskräfte | Workforce | Führungsstil | Leadership style |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2018.10.014 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012122071