How and when servant leadership promotes service innovation : a moderated mediation model
Year of publication: |
2021
|
---|---|
Authors: | Li, Fengyu ; Liu, Bing ; Lin, Weipeng ; Wei, Xin ; Xu, Zikun |
Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 86.2021, p. 1-12
|
Subject: | Customer orientation | Employee age | Servant leadership | Service innovative behavior | Führungsstil | Leadership style | Innovation | Beziehungsmarketing | Relationship marketing | Dienstleistungsinnovation | Service innovation | Dienstleistungsqualität | Service quality | Innovationsmanagement | Innovation management |
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