How best can knowledge be shared to drive organizational sustainability : Seeking the competitive edge which a tech-focused knowledge sharing framework

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings This literature review paper focuses on the strategic and practical power of knowledge sharing to boost the sustainability of an organization's innovation and competitive edge. The conceptual model divides the knowledge sharing approach across three categories: individual factors, organizational factors, and technical factors. Individual factors included developing T-shaped skills in employees. This broad and deep knowledge helped with making cross-departmental connections. Knowledge is stored and managed through technology systems to give access to anyone the company chooses, to aid problem solving, creativity, and systemized customer service improvements. Leadership must lead by example with cooperative behavior, so employees model this culturally. Originality/value The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.