How can supervisors improve employees’ intention to help colleagues? : perspectives from social exchange and appraisal-coping theories
Year of publication: |
2012
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Authors: | Teng, Ching-i ; Lee, I-chen ; Chu, Tsung-lan ; Chang, Hsin-ting ; Liu, Tzu-wei |
Published in: |
Journal of service research : JSR. - Thousand Oaks, CA : SAGE Publications, ISSN 1094-6705, ZDB-ID 1490069-5. - Vol. 15.2012, 3, p. 332-342
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Subject: | Arbeitsverhalten | Work behaviour | Führungsstil | Leadership style | Betriebsklima | Work climate | Austauschtheorie | Social exchange theory | Coping-Strategie | Coping strategy | Gesundheitsberufe | Health personnel | Gesundheitsversorgung | Health care | Taiwan |
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