How can technological resources improve the quality of healthcare service? : the enabling role of big data analytics capabilities
Year of publication: |
2024
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Authors: | Basile, Luigi Jesus ; Carbonara, Nunzia ; Panniello, Umberto ; Pellegrino, Roberta |
Published in: |
IEEE transactions on engineering management : EM ; a publication of the IEEE Engineering Management Society. - New York, NY : IEEE, ISSN 1558-0040, ZDB-ID 2021741-9. - Vol. 71.2024, p. 5771-5781
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Subject: | Big data | digital health | digital transformation | health | healthcare | hospital | quality of services | resource-based view (RBV) | Big Data | Gesundheitsversorgung | Health care | Gesundheitswesen | Health care system | Dienstleistungsqualität | Service quality | Digitalisierung | Digitization | Ressourcenorientierter Ansatz | Resource-based view | Krankenhaus | Hospital | E-Health | E-health | Qualitätsmanagement | Quality management |
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