How can we improve tourism service experiences : insights from multi-stakeholders' interaction
Arpan Kumar Kar, Shweta Kumari Choudhary, P. Vigneswara Ilavarasan
| Year of publication: |
2023
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|---|---|
| Authors: | Kar, Arpan Kumar ; Choudhary, Shweta Kumari ; Ilavarasan, P. Vigneswara |
| Published in: |
Decision : official journal of Indian Institute of Management Calcutta. - [Erscheinungsort nicht ermittelbar] : Springer India, ISSN 2197-1722, ZDB-ID 2194154-3. - Vol. 50.2023, 1, p. 73-89
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| Subject: | Digital tourism | Netnography | Sentiment analysis | Social media | Text mining | Tourism service experience | Social Web | Social web | Tourismuswirtschaft | Tourism industry | Tourismus | Tourism | Beziehungsmarketing | Relationship marketing | Online-Marketing | Internet marketing | Emotion | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s40622-023-00338-z [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014330236