How coaching drives high performance at Portman: Instilling a culture of high performance from the top down

Portman Building Society created a culture of optimum performance by appointing “Coaching Champions” to encourage employees to excel and improve retention rates. Its HR director, Ann Elliot, explains the reasons behind this move, the various measures that were introduced, and details the beneficial impact they’ve had on the organization.

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Year of publication:	2006
Authors:	Elliot, Ann
Published in:	Strategic HR Review. - Emerald Group Publishing Limited, ISSN 1758-8537, ZDB-ID 2094427-5. - Vol. 5.2006, 4, p. 20-23
Publisher:	Emerald Group Publishing Limited
Subject:	HR \| Coaching \| Retention

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Type of publication:	Article
Type of publication (narrower categories):	review-article
Language:	English
Other identifiers:	10.1108/14754390680000892 [DOI]
Source:	Other ZBW resources

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