How consumers' perceptions differ towards the design features of mobile live streaming shopping platform : a mixed-method investigation of respondents from Taobao Live
Year of publication: |
2022
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Authors: | Xiao, Quan ; Wan, Shanshan ; Zhang, Xing ; Siponen, Mikko ; Qu, Lu ; Li, Xia |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 69.2022, p. 1-15
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Subject: | Mobile live streaming shopping | Design feature | Perceived difference | Kano model | Correspondence analysis | Importance-satisfaction analysis | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Kundenzufriedenheit | Customer satisfaction | Mobilkommunikation | Mobile communications |
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