How CSR serves as a preventive mechanism for coping with dysfunctional customer behavior
Jiyoung Kim, Russell Lacey, Hae-Ryong Kim, Jaebeom Suh
| Year of publication: |
2019
|
|---|---|
| Authors: | Kim, Jiyoung ; Lacey, Russell ; Kim, Hae Ryong ; Suh, Jaebeom |
| Published in: |
Service business. - Berlin : Springer, ISSN 1862-8508, ZDB-ID 2279938-2. - Vol. 13.2019, 4, p. 671-694
|
| Subject: | Corporate social responsibility | Stakeholder theory | Dysfunctional customer behavior | Corporate Social Responsibility | Stakeholder | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s11628-019-00400-w [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012124396