How do consumers evaluate Internet retail service qualitym
| Year of publication: |
2003
|
|---|---|
| Authors: | Trocchia, Philip J. ; Janda, Swinder |
| Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 0887-6045, ZDB-ID 10271405. - Vol. 17.2003, 2-3, p. 243-253
|