How do Fortune firms build a social presence on social media platforms? : Insights from multi-modal analytics
Year of publication: |
2022
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Authors: | Gandhi, Mohina ; Kar, Kumar Arpan |
Published in: |
Technological forecasting & social change : an international journal. - Amsterdam : Elsevier, ISSN 0040-1625, ZDB-ID 280700-2. - Vol. 182.2022, p. 1-13
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Subject: | Social presence theory | Firm-generated content | Customer engagement | Social media | Big data analytics | Pandemic | Social Web | Social web | Beziehungsmarketing | Relationship marketing | Big Data | Big data | Online-Marketing | Internet marketing | Data Mining | Data mining | Kundenintegration | Customer integration |
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