How does customer psychological empowerment affect value co-creation? : an empirical study of travel agencies in Mainland China
Xiaoping Hu and Xi Li
| Year of publication: |
2022
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|---|---|
| Authors: | Hu, Xiaoping ; Li, Xi |
| Published in: |
Asia Pacific business review. - London [u.a.] : Routledge, Taylor & Francis Group, ISSN 1743-792X, ZDB-ID 2072350-7. - Vol. 28.2022, 3, p. 431-459
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| Subject: | customer asset value | customer participation | customer psychological empowerment | customer-perceived value | operant resources | Value co-creation | Kundenintegration | Customer integration | Beziehungsmarketing | Relationship marketing | Betriebliche Wertschöpfung | Value creation | China | Kundenwert | Customer value | Konsumentenverhalten | Consumer behaviour | Reisevermittler | Travel agency |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/13602381.2021.1872915 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013358750