How does relationship quality translate into better organisational performance : an empirical check
Waseem John
| Year of publication: |
2021
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|---|---|
| Authors: | John, Waseem |
| Published in: |
International journal of business excellence : IJBEX. - Genève [u.a.] : Inderscience Enterprises, ISSN 1756-0055, ZDB-ID 2471986-9. - Vol. 24.2021, 2, p. 187-205
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| Subject: | relationship quality | business-to-business | organisational performance | relationship outcomes | communication quality | relationship satisfaction | SEM | Unternehmenserfolg | Firm performance | Beziehungsmarketing | Relationship marketing | Lieferantenmanagement | Supplier relationship management | Kundenzufriedenheit | Customer satisfaction | Qualitätsmanagement | Quality management | Dienstleistungsqualität | Service quality | Strukturgleichungsmodell | Structural equation model | Performance-Messung | Performance measurement | B-to-B-Marketing | Business-to-business marketing | Vertrauen | Confidence |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJBEX.2021.115751 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012596327