How does topic consistency affect online review helpfulness? : the role of review emotional intensity
Chuanmei Zhou, Shuiqing Yang, Yuangao Chen, Shasha Zhou, Yixiao Li, Atika Qazi
| Year of publication: |
2023
|
|---|---|
| Authors: | Zhou, Chuanmei ; Yang, Shuiqing ; Chen, Yuangao ; Zhou, Shasha ; Li, Yixiao ; Qazi, Atika |
| Published in: |
Electronic commerce research. - Dordrecht : Springer Science Business Media B.V., ISSN 1572-9362, ZDB-ID 2038488-9. - Vol. 23.2023, 4, p. 2943-2978
|
| Subject: | Text mining | Review helpfulness | Discrete emotion | Manager response | Topic modeling | Emotion | Konsumentenverhalten | Consumer behaviour | Virales Marketing | Viral marketing | Online-Handel | Online retailing | Arbeitsverhalten | Work behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s10660-022-09597-x [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014420173