How employee attitudes make or break organizational change : understanding people's willingness and ability to change as routes to smoother transformations

Purpose: This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach: This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings: This research paper concentrates on how ready and willing – assessed across characteristics like experience level and knowledge of company values – employees of a large digital service company were when organizational changes occurred. Originality/value: The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.