How do experiences enhance brand relationship performance and value co-creation in social commerce? : the role of consumer engagement and self brand-connection
Year of publication: |
2021
|
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Authors: | Nadeem, Waqar ; Teck Ming Tan ; Tajvidi, Mina ; Hajli, Nick |
Published in: |
Technological forecasting & social change : an international journal. - Amsterdam : Elsevier, ISSN 0040-1625, ZDB-ID 280700-2. - Vol. 171.2021, p. 1-15
|
Subject: | Brand relationship performance | Consumer engagement | Experiential value | Self-brand connection | Social commerce | Value co-creation | Konsumentenverhalten | Consumer behaviour | Kundenintegration | Customer integration | Social Web | Social web | Beziehungsmarketing | Relationship marketing | Markenführung | Brand management | Markenartikel | Brand | Betriebliche Wertschöpfung | Value creation | Markentreue | Brand loyalty |
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