How important is word of mouth? : development, validation, and application of a scale
Year of publication: |
2024
|
---|---|
Authors: | Becker, Jan-Michael ; Völckner, Franziska ; Sattler, Henrik |
Published in: |
Journal of interactive marketing. - London : SAGE, ISSN 1520-6653, ZDB-ID 1501741-2. - Vol. 59.2024, 3, p. 273-293
|
Subject: | (electronic) word of mouth | social media | word-of-mouth relevance | cross-category research | word-of-mouth retransmission | consumer search | scale development | Virales Marketing | Viral marketing | Social Web | Social web | Konsumentenverhalten | Consumer behaviour |
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