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Globalization, labour and technology : a study of call centre workforce
Das, Biswajit, (2020)
Labour markets
Drysdale, Peter, (1999)
Product and Labour Market Interactions in OECD Countries
Nicoletti, Giuseppe, (2002)
Employer strategies and wages in new service activities : a comparison of co-ordinated and liberal market economies
Batt, Rosemary L., (2010)
How Institutions and Business Strategies Affect Wages : A Cross National Study of Call Centers
Labor market institutions and restructuring in US deregulated telecommunications services
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