How large companies react to negative Facebook comments
Year of publication: |
2012
|
---|---|
Authors: | Dekay, Sam H. |
Published in: |
Corporate communications : an international journal. - Bingley : Emerald Publishing Limited, ISSN 1356-3289, ZDB-ID 1334346-4. - Vol. 17.2012, 3, p. 289-299
|
Subject: | Öffentlichkeitsarbeit | Public relations | Online-Marketing | Internet marketing | Social Web | Social web | Kommunikation | Communication | Beziehungsmarketing | Relationship marketing | Firmenimage | Corporate reputation |
-
Brand personality usage in crisis communication in Facebook
Han, Jiyoon, (2018)
-
Ten rules for dealing with negative contributions in social media
Stránská, Adriana, (2015)
-
Costa-Sánchez, Carmen, (2016)
- More ...
-
How large companies react to negative Facebook comments
Dekay, Sam H., (2012)
-
How large companies react to negative Facebook comments
Dekay, Sam H., (2012)
- More ...