How lean are financial service companies really? : empirical evidence from a large scale study in Germany
Year of publication: |
2014
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Authors: | Leyer, Michael ; Moormann, Jürgen |
Published in: |
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA. - Bingley : Emerald, ISSN 0144-3577, ZDB-ID 762449-9. - Vol. 34.2014, 11, p. 1366-1388
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Subject: | Service | Organizational change | Lean | Lean thinking | Financial services | Quantitative survey | Deutschland | Germany | Finanzdienstleistung | Organisatorischer Wandel | Lean Management | Lean management | Lean Production | Lean production | Dienstleistungssektor | Service industry |
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