How organizational citizenship behavior mediates between internal marketing and service quality: The case of Iranian GAS company
| Year of publication: |
2012
|
|---|---|
| Authors: | SeyedJavadin, SeyedReza ; Rayej, Hamzeh ; Yazdani, Hamidreza ; Estiri, Mehrdad ; Aghamiri, Seyed Ali |
| Published in: |
International journal of quality & reliability management. - Bradford : Emerald, ISSN 0265-671X, ZDB-ID 517872. - Vol. 29.2012, 5 (18.5.), p. 512-531
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