How perceived attributes of livestreaming commerce influence customer engagement : a social support perspective
Year of publication: |
2023
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Authors: | Qin, Fang ; Le, Wei ; Zhang, Min ; Deng, Yujia |
Published in: |
Journal of service theory and practice. - Bingley : Emerald, ISSN 2055-6233, ZDB-ID 2807318-6. - Vol. 33.2023, 1, p. 1-22
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Subject: | Customer engagement | Livestreaming commerce | Perceived authenticity | Perceived proximity | Real-time interaction | Social support | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Soziale Beziehungen | Social relations | Kundenintegration | Customer integration | Online-Handel | Online retailing | Social Web | Social web |
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