How satisfied are inbound medical tourists in Malaysia? : a study on private hospitals in Kuala Lumpur
Year of publication: |
2012
|
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Authors: | Ghazali Musa ; Doshi, Dharmesh R. ; Wong, Brian Kee Mun ; Thirumoorthy, Thinaranjeney |
Published in: |
Journal of travel and tourism marketing. - Binghamton, NY : Haworth Press, ISSN 1054-8408, ZDB-ID 1408990-7. - Vol. 29.2012, 7/8, p. 629-646
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Subject: | Kuala Lumpur | Gesundheitstourismus | Health tourism | Kundenzufriedenheit | Customer satisfaction | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Malaysia |
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