How senior leaders' commitment improves financial performance : a multiple mediation model
| Year of publication: |
2026
|
|---|---|
| Authors: | Liu, Xinxin ; Wen, Decheng ; Yu, Yufei ; Zhang, Shiwei ; Sun, Xiaojing |
| Published in: |
Total quality management & business excellence. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1478-3371, ZDB-ID 2129076-3. - Vol. 37.2026, 7/8, p. 677-700
|
| Subject: | Senior leaders' commitment | quality improvement | employee focus | customer focus | process management | Führungsstil | Leadership style | Qualitätsmanagement | Quality management | Mitarbeiterbindung | Employee retention | Prozessmanagement | Business process management | Führungskräfte | Managers | Beziehungsmarketing | Relationship marketing |
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