How task-facilitative interactive tools foster buyers' trust in online retailers : a process view of trust development in the electronic marketplace
Year of publication: |
2009
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Authors: | Gupta, Pranjal ; Yadav, Manjit S. ; Varadarajan, Rajan |
Published in: |
Journal of retailing. - New York, NY [u.a.] : Elsevier, ISSN 0022-4359, ZDB-ID 410802-4. - Vol. 85.2009, 2, p. 159-176
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Subject: | Online-Handel | Online retailing | Vertrauen | Confidence | Informationsmanagement | Information management | Beziehungsmarketing | Relationship marketing |
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