How to better identify and measure R&D in services : constraints in Brazilian hospitals
Year of publication: |
2013
|
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Authors: | Bohrer, Cariza Teixeira ; Vargas, Eduardo Raupp de |
Published in: |
International journal of innovation and technology management. - Singapore [u.a.] : World Scientific Publishing, ISSN 0219-8770, ZDB-ID 2225555-2. - Vol. 10.2013, 3, p. 1-20
|
Subject: | Service R&D | R&D indicators in services | hospital service sector | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Dienstleistungssektor | Service industry | Brasilien | Brazil | Gastgewerbe | Hospitality industry | Krankenhauskosten | Hospital costs | Performance-Messung | Performance measurement |
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