How to coach your team : release team potential and hit peak performance

About the authors -- Publisher's acknowledgements -- Authors' acknowledgements -- Introduction -- How to use this book -- Team coaching essentials -- Your role -- Developing your skills -- Coaching your team -- Understanding your team -- Mapping your team -- Getting started -- Achieving game-changing results -- Focus on outcomes -- Purpose, goals and roles -- Managing performance -- Collaborating with others -- Working with change -- Review: focus on outcomes -- Focus on people -- Building engagement -- Resilience proofing your team -- Developing trust -- Developing team potential -- Review: focus on people -- Focus on communication -- Positive conversations -- Holding great meetings -- Virtual and cross-cultural teams -- Creating your communication plan -- Review: focus on communication -- Pulling it all together : a compact guide for everyday coaching -- Common team challenges -- Frequently asked questions (faqs) -- Getting support and developing your skills -- Conclusion: achieving game-changing results -- Notes -- Recommended resources -- Index