How to enhance online reputation? : an empirical study from a joint customer-firm perspective
Year of publication: |
2025
|
---|---|
Authors: | Peco-Torres, Francisco ; Polo-Peña, Ana I. ; Frías-Jamilena, Dolores M. |
Published in: |
Journal of vacation marketing. - London : Sage, ISSN 1479-1870, ZDB-ID 2093798-2. - Vol. 31.2025, 1, p. 67-82
|
Subject: | Online reputation | revenue-management | firm perceived value | strategic online reputation-management | hotel firms | Reputation | Firmenimage | Corporate reputation | Hotellerie | Hotel industry | Electronic Commerce | E-commerce | Social Web | Social web | Online-Marketing | Internet marketing | Online-Handel | Online retailing | Vertrauen | Confidence | Beziehungsmarketing | Relationship marketing |
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