How to generate economic satisfaction in B2B contexts? : the role of value co-creation and relationship quality
Year of publication: |
2024
|
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Authors: | Berenguer Contrí, Gloria ; Gil Saura, Irene ; Ruiz-Molina, María-Eugenia ; Gil, Roberto ; Juma-Michilena, Israel |
Published in: |
Journal of industrial and business economics. - Milano : Angeli, ISSN 1972-4977, ZDB-ID 2405030-1. - Vol. 51.2024, 1, p. 189-209
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Subject: | B2B | Economic satisfaction | Relationship quality | Tourism to further enrich the model | Value co-creation | Lieferantenmanagement | Supplier relationship management | B-to-B-Marketing | Business-to-business marketing | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Kundenintegration | Customer integration | Betriebliche Wertschöpfung | Value creation | Dienstleistungsqualität | Service quality |
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