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WHEN IS A DATABASE NOT A DATABASE? (WHEN IT'S A SPREADSHEET) - This article explains when the use of spreadsheet software for database chores makes sense and when it's better to switch to a database program.
Hunton, James E., (1995)
The use of relational database management systems (DBMS) for information retrieval in a group technology (GT) environment
Huq, Faizul, (1994)
Application of QFD to the software development process
Barnett, William D., (1995)