How well designed is your servicescape?
Year of publication: |
2022
|
---|---|
Authors: | Nair, K. Unnikrishnan ; Kumar, Deepak S. ; Purani, Keyoor |
Published in: |
Marketing intelligence & planning. - Bingley : Emerald, ISSN 1758-8049, ZDB-ID 2023533-1. - Vol. 40.2022, 3, p. 388-407
|
Subject: | Environmental psychology | Formative indicators | Pre-testing | S.E.E. | Services strategy | Servicescape design | Servicescape visual aesthetics | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Ästhetik | Aesthetics | Produktgestaltung | Product design | Ladengestaltung | Store design | Dienstleistungsmanagement | Service management |
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