HR service dimensions of quality of work life factors : IT enabled services perspectives in India
Year of publication: |
2015
|
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Authors: | Singh, Tripti ; Nandan, Shefali ; Chawla, Ginni |
Published in: |
International journal of Indian culture and business management. - Genève : Inderscience Enterprises, ISSN 1753-0806, ZDB-ID 2422766-3. - Vol. 10.2015, 4, p. 460-475
|
Subject: | quality of work life | QWL | employees | Information Technology Enabled Services | ITES | work environment | HR service dimensions | SERVQUAL | India | Indien | Arbeitsbedingungen | Working conditions | Dienstleistungsqualität | Service quality | Informationstechnik | Information technology | Dienstleistungssektor | Service industry | Arbeitszufriedenheit | Job satisfaction |
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