HR Service Role Imperative for Knowledge Workers

Indian organizations are witnessing a change in the role of HR. There is a movement towards the customerization of the role, with special emphasis on the knowledge sector. The current study analyses the trend of this service role, drawing upon Indian ethos. In the second part of the paper an analysis of the best employers of India in the Knowledge sector is undertaken to draw upon the new and evolving role of HR.

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Year of publication:	2003
Authors:	Bhatnagar, Jyotsna ; Sharma, Anuradha
Published in:	Management and Labour Studies. - XLRI Jamshedpur, School of Business Management & Human Resources. - Vol. 28.2003, 3, p. 199-208
Publisher:	XLRI Jamshedpur, School of Business Management & Human Resources

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Extent:	text/html
Type of publication:	Article
Source:	RePEc - Research Papers in Economics

Persistent link: https://www.econbiz.de/10010779650