Human capital flows : using context-emergent turnover (CET) theory to explore the process by which turnover, hiring, and job demands affect patient satisfaction
Year of publication: |
2014
|
---|---|
Authors: | Reilly, Greg ; Nyberg, Anthony J. ; Maltarich, Mark ; Weller, Ingo |
Published in: |
Academy of Management journal : AMJ. - Valhalla, NY : Academy of Management, ISSN 0001-4273, ZDB-ID 221859-8. - Vol. 57.2014, 3, p. 766-790
|
Subject: | Arbeitsmobilität | Labour mobility | Humanressourcen | Human resources | Arbeitsverhalten | Work behaviour | Kundenzufriedenheit | Customer satisfaction | Patienten | Patients | Krankenhaus | Hospital | USA | United States |
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