Human or AI robot? : who is fairer on the service organizational frontline
Year of publication: |
2024
|
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Authors: | Wu, Xiaolong ; Li, Shuhua ; Guo, Yonglin ; Fang, Shujie |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 2013438-1. - Vol. 181.2024, Art.-No. 114730, p. 1-14
|
Subject: | AI robot | Fairness theory | Machine heuristic model | Mixed-methods approach | Power distance belief | Roboter | Robot | Künstliche Intelligenz | Artificial intelligence | Gerechtigkeit | Justice |
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