Human Relations Role as Catalyst for Worker Productivity

Strained labour-management relations are often the causes of disagreement which impedes worker productivity and organizational sustainability. This situation persists mainly due to lack of effective two-way communications, poor organizational leadership styles, motivation, and empathy among other factors that would otherwise encourage worker performance. Human relations role has reciprocal effects in terms of shared values, performance, and innovation that are crucial for worker productivity. The relevance of human relations role in worker productivity cannot be overemphasized because workers in any organization relate to each other in certain ways because they are often influenced and driven by particular emotional, psychological, physiological, social, economic, and political forces associated with the organization that have the power to motivate them to perform in the ways they do. Using empirical research design, 127 respondents participated in the study. Data generated were organized, analyzed and the result showed strong positive relationship between human relations role and worker productivity. The investigation was not exhaustive because of lack of current relevant literature and time. Therefore, further study could examine the relationship between government policies and worker productivity. This is urgent because in many developing countries including Nigeria, workers and governments are frequently at each theirs throat, polarizing labour against government, and vice-versa, at the detriment of overall productivity. Based on the result of this empirical study, it was suggested that organizations should keep twoway internal communications always open so as to build healthy labour-management relationship to douse misunderstanding and to encourage productivity