Human-robot interaction : conceptualising trust in frontline teams through LEGO® Serious Play®
Olga Simon, Barbara Neuhofer, Roman Egger
| Year of publication: |
2020
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|---|---|
| Authors: | Simon, Olga ; Neuhofer, Barbara ; Egger, Roman |
| Published in: |
Tourism management perspectives : TMP. - Amsterdam [u.a.] : Elsevier, ISSN 2211-9736, ZDB-ID 2672710-9. - Vol. 35.2020, p. 1-10
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| Subject: | Co-creation | Collaboration | Hospitality | Human-robot interaction | LEGO® serious play® | Robotics | Trust | Arbeitsgruppe | Team | Vertrauen | Confidence | Krankenhaus | Hospital | Roboter | Robot | Kundenintegration | Customer integration | Beziehungsmarketing | Relationship marketing | Soziale Beziehungen | Social relations |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.tmp.2020.100692 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012296681