Humans and/or robots? : tourists’ preferences towards the humans-robots mix in the service delivery system
Stanislav Ivanov, Craig Webster, Faruk Seyitoğlu
| Year of publication: |
2023
|
|---|---|
| Authors: | Ivanov, Stanislav ; Webster, Craig ; Seyitoğlu, Faruk |
| Subject: | Hospitality | Humans-robots ratio | Robots | Service delivery system | Tourism | Roboter | Robot | Dienstleistungsqualität | Service quality | Tourismus | Gastgewerbe | Hospitality industry | Krankenhaus | Hospital | Dienstleistungssektor | Service industry |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s11628-022-00517-5 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014282889