Ideally human-ish : how anthropomorphized do you have to be in shopper-facing retail technology?
Year of publication: |
2022
|
---|---|
Authors: | Barney, Christian ; Hancock, Tyler ; Esmark Jones, Carol L. ; Kazandjian, Brett ; Collier, Joel E. |
Published in: |
Journal of retailing. - New York, NY [u.a.] : Elsevier, ISSN 0022-4359, ZDB-ID 410802-4. - Vol. 98.2022, 4, p. 685-705
|
Subject: | Anthropomorphism | Immersion | Shopper-facing retail technology | Theory of social response | Einzelhandel | Retail trade | Corporate Social Responsibility | Corporate social responsibility | Technischer Fortschritt | Technological change | Konsumentenverhalten | Consumer behaviour |
-
Diddi, Sonali, (2016)
-
Retailer corporate social responsibility is relevant to consumer behavior
Schramm-Klein, Hanna, (2016)
-
Retailers' responsibility towards consumers and key drivers of their development in Poland
Smigielska, Grażyna, (2017)
- More ...
-
Engaging the avatar : the effects of authenticity signals during chat-based service recoveries
Esmark Jones, Carol L., (2022)
-
Appreciating anonymity : an exploration of embarrassing products and the power of blending in
Esmark Jones, Carol L., (2018)
-
Approacher be-wear? : increasing shopper approach intentions through employee apparel
Barney, Christian, (2020)
- More ...