Identification of customer churn determinants using censored log file data in the Iranian mobile telecommunications service industry
Abbas Keramati; Ali Azadeh; Mehrdad Mohammadi; Hamideh Rostami
| Year of publication: |
2011
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|---|---|
| Authors: | Keramati, Abbas ; Azadeh, Ali ; Mohammadi, Mehrdad ; Rostami, Hamideh |
| Published in: |
International journal of electronic customer relationship management : IJECRM. - Genève : Inderscience Publ., ISSN 1750-0664, ZDB-ID 2422795X. - Vol. 5.2011, 2, p. 111-129
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| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10009887582