Identifying issues in customer relationship management at Merck-Medco
| Year of publication: |
2007
|
|---|---|
| Authors: | Torkzadeh, Gholamreza ; Chang, Jerry Cha-Jan ; Hansen, Gregory W. |
| Published in: |
Decision support systems : DSS ; the international journal. - Amsterdam [u.a.] : Elsevier, ISSN 0167-9236, ZDB-ID 516545. - Vol. 42.2007, 2, p. 1116-1130
|