Identifying the complex relationships among emotional labor and its correlates
| Year of publication: |
2011
|
|---|---|
| Authors: | Gursoy, Dogan ; Boylu, Yasin ; Avci, Umut |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 10742645. - Vol. 30.2011, 4, p. 783-795
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