Identifying the critical determinants of TQM and their impact on company performance : evidence from the hotel industry of Greece
Nancy Bouranta, Evangelos L. Psomas and Angelos Pantouvakis
| Year of publication: |
2017
|
|---|---|
| Authors: | Bouranta, Nancy ; Psomas, Evangelos L. ; Pantouvakis, Angelos |
| Published in: |
The TQM journal : the international review of organizational improvement. - Bingley : Emerald Group Publishing Limited, ISSN 1754-2731, ZDB-ID 2409387-7. - Vol. 29.2017, 1, p. 147-166
|
| Subject: | Total quality management | Greece | Company performance | Hotel industry | Griechenland | Hotellerie | Qualitätsmanagement | Quality management | Unternehmenserfolg | Firm performance |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/TQM-11-2015-0142 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011648883