Impact of core and peripheral service quality on consumption behavior of professional team sport sectators as mediated by perceoved value
Kevin K. Byon, James J. Zhang and Thoams A. Baker
| Year of publication: |
2013
|
|---|---|
| Authors: | Byon, Kevin K. ; Zhang, James J. ; Baker, Thoams A. |
| Published in: |
European Sport management quarterly : ESMQ. - London : Taylor & Francis, ISSN 1618-4742, ZDB-ID 2055074-1. - Vol. 13.2013, 2, p. 232-263
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| Subject: | core service quality | peripheral service quality | perceived value | confirmatory factor analysis | structural equation modeling | Dienstleistungsqualität | Service quality | Strukturgleichungsmodell | Structural equation model | Faktorenanalyse | Factor analysis | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Qualitätsmanagement | Quality management | Profisport | Professional sports |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009743861