Impact of e-banking on service quality and customer satisfaction in Nepalese commercial banks
Amulya Maskey
| Year of publication: |
2023
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|---|---|
| Authors: | Maskey, Amulya |
| Published in: |
Nepalese journal of finance : a publication of Uniglobe College. - Kathmandu, Nepal : Uniglobe College, ISSN 2392-4144, ZDB-ID 2982408-4. - Vol. 10.2023, 4, p. 149-163
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| Subject: | Tangibility | security | empathy | responsiveness | assurance | reliability customer satisfaction | service quality | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Electronic Banking | Electronic banking | Bank | Emotion | Bankgeschäft | Banking services | Qualitätsmanagement | Quality management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014495300