Impact of service quality and perceived value on customer satisfaction and behavioral intentions : evidence from convenience stores in Vietnam
Van Dat Tran, Nhat Minh Trang Le
| Year of publication: |
2020
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|---|---|
| Authors: | Van Dat Tran ; Nhat Minh Trang Le |
| Published in: |
Journal of Asian finance, economics and business : JAFEB. - Seongnam, Gyeonggi, South Korea : Korea Distribution Science Association, ISSN 2288-4645, ZDB-ID 2929132-X. - Vol. 7.2020, 9, p. 517-526
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| Subject: | Product Quality | Service Quality | Perceived Value | Customer Satisfaction | Behavior Intentions | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Produktqualität | Product quality | Vietnam | Viet Nam |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.13106/jafeb.2020.vol7.no9.517 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012670935